{"id":381,"date":"2024-05-04T13:10:49","date_gmt":"2024-05-04T10:10:49","guid":{"rendered":"https:\/\/multilingua.services\/faq\/"},"modified":"2024-05-08T15:54:30","modified_gmt":"2024-05-08T12:54:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/multilingua.services\/en\/faq\/","title":{"rendered":"Additional information"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-grid type_carousel layout_28\" id=\"us_grid_1\" style=\"--gap:1.5rem;\"><style>.layout_28 .w-grid-item-h{border-radius:0.5rem}.layout_28 .usg_post_custom_field_1{color:#ffffff!important;font-size:30px!important;line-height:40px!important;font-family:Montserrat!important;font-weight:600!important;margin-left:20px!important;border-radius:5px!important;padding:10px!important;background:#674736!important}.layout_28 .usg_hwrapper_1{padding-top:150px!important;padding-bottom:150px!important;border-radius:10px!important;position:static!important}.layout_28 .usg_post_custom_field_2{color:#ffffff!important;font-size:30px!important;line-height:40px!important;font-family:Montserrat!important;font-weight:600!important;margin-left:20px!important;border-radius:5px!important;padding:10px!important;background:#674736!important}.layout_28 .usg_post_custom_field_3{color:#ffffff!important;font-size:30px!important;line-height:40px!important;font-family:Montserrat!important;font-weight:600!important;margin-left:20px!important;border-radius:5px!important;padding:10px!important;background:#674736!important}@media (min-width:1025px) and (max-width:1380px){.layout_28 .usg_post_custom_field_1{color:#ffffff!important;font-size:30px!important;line-height:40px!important;font-family:Montserrat!important;font-weight:600!important}.layout_28 .usg_post_custom_field_2{color:#ffffff!important;font-size:30px!important;line-height:40px!important;font-family:Montserrat!important;font-weight:600!important}.layout_28 .usg_post_custom_field_3{color:#ffffff!important;font-size:30px!important;line-height:40px!important;font-family:Montserrat!important;font-weight:600!important}}@media (min-width:601px) and (max-width:1024px){.layout_28 .usg_post_custom_field_1{color:#ffffff!important;font-size:30px!important;line-height:40px!important;font-family:Montserrat!important;font-weight:600!important}.layout_28 .usg_post_custom_field_2{color:#ffffff!important;font-size:30px!important;line-height:40px!important;font-family:Montserrat!important;font-weight:600!important}.layout_28 .usg_post_custom_field_3{color:#ffffff!important;font-size:30px!important;line-height:40px!important;font-family:Montserrat!important;font-weight:600!important}}@media (max-width:600px){.layout_28 .usg_post_custom_field_1{color:#ffffff!important;font-size:22px!important;line-height:32px!important;font-family:Montserrat!important;font-weight:600!important}.layout_28 .usg_post_custom_field_2{color:#ffffff!important;font-size:22px!important;line-height:32px!important;font-family:Montserrat!important;font-weight:600!important}.layout_28 .usg_post_custom_field_3{color:#ffffff!important;font-size:22px!important;line-height:32px!important;font-family:Montserrat!important;font-weight:600!important}}<\/style><div class=\"w-grid-list owl-carousel navstyle_circle navpos_outside\">\t<article class=\"w-grid-item post-429 slider type-slider status-publish has-post-thumbnail hentry\" data-id=\"429\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-hwrapper usg_hwrapper_1 align_none valign_top\"><div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\" style=\"--vwrapper-gap:0.5rem\"><div class=\"w-post-elm post_custom_field usg_post_custom_field_1 has_text_color type_text title_one color_link_inherit has_border_radius\"><span class=\"w-post-elm-value\">Additional information<\/span><\/div><\/div><\/div>\t\t<\/div>\r\n\t\t\t\t\t<style>.layout_28 .post-429 .usg_hwrapper_1{background:url(https:\/\/multilingua.services\/wp-content\/uploads\/2024\/05\/2024-05-08-11.39.39.jpg) no-repeat 50% \/ cover!important}<\/style>\r\n\t\t\t<\/article>\r\n<\/div>\t<div class=\"g-preloader type_1\">\r\n\t\t<div><\/div>\r\n\t<\/div>\r\n\t\t<div class=\"w-grid-json hidden\" onclick='return {&quot;action&quot;:&quot;us_ajax_grid&quot;,&quot;infinite_scroll&quot;:0,&quot;max_num_pages&quot;:1,&quot;pagination&quot;:&quot;none&quot;,&quot;template_vars&quot;:{&quot;columns&quot;:&quot;1&quot;,&quot;exclude_items&quot;:&quot;none&quot;,&quot;img_size&quot;:&quot;default&quot;,&quot;ignore_items_size&quot;:0,&quot;items_layout&quot;:&quot;28&quot;,&quot;items_offset&quot;:&quot;1&quot;,&quot;load_animation&quot;:&quot;none&quot;,&quot;overriding_link&quot;:&quot;%7B%22url%22%3A%22%22%7D&quot;,&quot;post_id&quot;:0,&quot;query_args&quot;:{&quot;ignore_sticky_posts&quot;:1,&quot;post_type&quot;:&quot;any&quot;,&quot;post__in&quot;:[&quot;150&quot;],&quot;posts_per_page&quot;:&quot;50&quot;},&quot;orderby_query_args&quot;:{&quot;orderby&quot;:{&quot;date&quot;:&quot;DESC&quot;}},&quot;type&quot;:&quot;carousel&quot;,&quot;us_grid_post_type&quot;:&quot;ids&quot;,&quot;us_grid_ajax_index&quot;:1,&quot;us_grid_filter_params&quot;:[],&quot;us_grid_index&quot;:1,&quot;page_args&quot;:[],&quot;lang&quot;:&quot;en&quot;},&quot;carousel_settings&quot;:{&quot;autoHeight&quot;:0,&quot;autoplay&quot;:0,&quot;carousel_fade&quot;:0,&quot;center&quot;:0,&quot;dots&quot;:0,&quot;items&quot;:&quot;1&quot;,&quot;loop&quot;:false,&quot;nav&quot;:0,&quot;slideby&quot;:&quot;1&quot;,&quot;smooth_play&quot;:0,&quot;speed&quot;:250,&quot;timeout&quot;:3000,&quot;transition&quot;:&quot;&quot;,&quot;aria_labels&quot;:{&quot;prev&quot;:&quot;Previous&quot;,&quot;next&quot;:&quot;Next&quot;}},&quot;carousel_breakpoints&quot;:{&quot;0&quot;:{&quot;autoHeight&quot;:0,&quot;autoplay&quot;:1,&quot;autoplayHoverPause&quot;:1,&quot;items&quot;:1,&quot;loop&quot;:true,&quot;stagePadding&quot;:0},&quot;601&quot;:{&quot;autoHeight&quot;:0,&quot;autoplay&quot;:1,&quot;autoplayHoverPause&quot;:1,&quot;items&quot;:&quot;1&quot;,&quot;loop&quot;:true,&quot;stagePadding&quot;:0},&quot;1025&quot;:{&quot;autoHeight&quot;:0,&quot;autoplay&quot;:1,&quot;autoplayHoverPause&quot;:1,&quot;items&quot;:&quot;1&quot;,&quot;loop&quot;:true,&quot;stagePadding&quot;:0},&quot;1381&quot;:{&quot;items&quot;:1,&quot;stagePadding&quot;:0}}}'><\/div>\r\n\t<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_custom\" style=\"height:40px\" id=\"t270\"><style>@media(max-width:600px){ #t270{height:20px!important}}<\/style><\/div><div class=\"w-tabs style_default switch_click accordion\" style=\"--sections-title-size:18px\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section has_text_color\" id=\"kf23\" style=\"background:#674736;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-kf23\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Certified translation<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-kf23\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>For most documents that need to be presented or filed with a particular office and that are of an official nature, there is a requirement for such documents to be translated by a sworn translator. Such documents are also known as &#8220;certified translations&#8221;.<\/p>\n<p>Pursuant to \u00a7 142 paragraph 3 of the German Code of Civil Procedure, the documents must certify the correctness and accuracy of the translation and include the following information: place, date and, depending on the federal state, the translator&#8217;s seal. The use of a seal is not required by law in every federal state. If the requirement to use a seal is stipulated by the law of the state, then such a seal must contain at least the name and surname and the language or languages and, if necessary, the address of the interpreter.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"v190\" style=\"background:#674736;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v190\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the minimum turnaround time for a translation?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v190\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The turnaround time depends on the volume of the order and the current number of orders. As a rule, a standard translation is completed within 5-30 working days.<\/p>\n<p>If you need an urgent translation, in this case the &#8220;express translation&#8221; service is offered for an additional fee of 50% or 100% of the established cost. Such express translation is fulfilled within 48 and 24 hours respectively. An order for an express translation will only be accepted if the order does not affect the deadlines of other orders.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"i3ca\" style=\"background:#674736;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i3ca\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I pay for transfer services?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i3ca\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Payment for translation services is made by bank transfer or cash. Payment for translations is made on the terms of 100% prepayment.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"f683\" style=\"background:#674736;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f683\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can Job Center pay for the translation services?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f683\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The procedure for transfer and payment, assuming the cost of the transfer is assumed by the Job Center, is as follows:<\/p>\n<ol>\n<li>You provide me with photos\/scans of your documents, after which I will issue an estimate with the calculated translation cost to Job Center.<\/li>\n<li>You send my offer to the Job Center, confirming my willingness to translate your documents for the indicated price.<\/li>\n<li>Job Center reviews the proposal and provides written approval to translate your documents at the proposed price.<\/li>\n<li>I issue an invoice for payment, which you must send to the Job Center and I start translating the documents.<\/li>\n<li>The turnaround time for document translation is 15-35 business days, depending on the volume and complexity of the documents.<\/li>\n<li>Job Center processes the payment for my translation services.<\/li>\n<li>After payment is received, I send you the finished translation by mail or deliver it to you personally.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"o8e7\" style=\"background:#674736;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o8e7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">ISO 9:1995<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o8e7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>ISO 9 1995 is a standard that establishes rules and guidelines for translating documents from one language into another. It was developed by the International Organisation for Standardisation (ISO) to ensure uniformity and quality in the translation of texts. This standard defines the principles of translation, requirements for translators, organisation of the translation process, as well as criteria for assessing the quality of translation.<\/p>\n<p>When translating documents from Ukrainian or Russian into German, compliance with ISO 9 1995 helps to ensure that the translation is accurate, clear and consistent with the source text. This is important in order to eliminate the possibility of distorting the meaning of the text in the documents and to ensure that they can be understood by native German speakers without loss of information. As a result, clients can be assured of a quality and reliable translation that complies with international standards and requirements.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section has_text_color\" id=\"pb36\" style=\"background:#674736;color:#ffffff;\"><button class=\"w-tabs-section-header\" aria-controls=\"content-pb36\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">The cost of interpreting services<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-pb36\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The cost of interpreting services depends on the following factors: complexity, subject matter, duration, urgency, location and type of translation, i.e. consecutive or simultaneous.<\/p>\n<p>The cost is calculated individually for each order, taking into account all its peculiarities. To find out the cost you can make an enquiry by specifying the above mentioned parameters of the order (working language, type of event, type of translation and its duration, venue).<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:40px\" id=\"ecb3\"><style>@media(max-width:600px){ #ecb3{height:20px!important}}<\/style><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-381","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/multilingua.services\/en\/wp-json\/wp\/v2\/pages\/381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/multilingua.services\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/multilingua.services\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/multilingua.services\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/multilingua.services\/en\/wp-json\/wp\/v2\/comments?post=381"}],"version-history":[{"count":2,"href":"https:\/\/multilingua.services\/en\/wp-json\/wp\/v2\/pages\/381\/revisions"}],"predecessor-version":[{"id":449,"href":"https:\/\/multilingua.services\/en\/wp-json\/wp\/v2\/pages\/381\/revisions\/449"}],"wp:attachment":[{"href":"https:\/\/multilingua.services\/en\/wp-json\/wp\/v2\/media?parent=381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}